Nikki Mattei

Nikki MatteiNikki MatteiNikki Mattei

Nikki Mattei

Nikki MatteiNikki MatteiNikki Mattei
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    • Home
    • Why Sustainability
    • What I Offer
    • Sectors
    • About Me
    • My Blog

  • Home
  • Why Sustainability
  • What I Offer
  • Sectors
  • About Me
  • My Blog

Sustainability for Tourism & Hospitality

Creating a more sustainable hospitality industry

What are the opportunities?

The tourism industry covers so many areas, often negatively. So it has a unique opportunity to have a positive impact across so many sectors: travel, household, food and drink, furniture, fabrics, diversity and inclusion, conservation. It also has an inherent motivation to protect the destinations it promotes.  All these topics offer rich new content for hotel marketing strategies.


Travellers are increasingly seeking out sustainable hospitality choices with eco-friendly options and immersion in local cultures and communities. This is borne out by countless surveys. Many leading OTAs are offering the option to filter by environmental credentials and this will only increase.

  

These are some of the topics you should be in your hotel marketing strrategy in order to communicate your commitment to sustainability.


Find out about the sustainability marketing support I offer  

Take the first step

If you are inspired to find out more about starting on your sustainability marketing strategy, book a free Sustainability Audit. 

Find out more

Key areas to consider

Transportation

Transportation

Transportation

airplane in the sky

As international travel has increased and shorthaul flights in particular have become so cheap, flying has become the easiest option. Many people take several flights a year. However, train travel is starting to enjoy a renaissance with some countries banning internal flights. Help these travellers make sustainable hospitality choices.

Waste

Transportation

Transportation

waitress clearing away plates with leftover food on them

Food waste is a big problem in hospitality as no property wants to run out of food or disappoint guests. Single use plastics also generate waste which ends up in oceans and landfill. Adopt sustainable hospitality initiatives as part of your hotel marketing strategy.

Overtourism

Transportation

Food and drink

tourists taking a selfie in front to the Arc di Triomphe in Paris

The ease of access to destinations all over the world for increasing numbers of people has led to certain places becoming over-visited, particularly in high season. This causes environmental and social problems. Encouraging travellers to visit off-season and take less holidays for longer periods helps and has the potential to increase revenue.

Food and drink

Local community

Food and drink

Chef plating up food in a hotel kitchen

Food choices are an important factor both environmentally and socially. Imported food creates a large carbon footprint and does not contribute to employment in local communities. The cultivation practices of food have a direct impact on soil and human health. Food is a great content choice in your hotel marketing strategy..

DEI

Local community

Local community

group of hotel workers of diverse race

The tourism sector employs 330 million people (one in 10 workers) across the globe.  However, most senior roles are not filled by locals and diversity and inclusion need to be greatly improved. Hospitality is a people business and they should be viewed as your greatest asset. Share their stories in your hotel marketing content.

Local community

Local community

Local community

young smiling children from a poor area

Tourism businesses are often not connecting meaningfully with the local community and enriching their lives through their activity. And yet travellers are increasingly looking for authentic cultural experiences. Being connected with the local community is good for them and good for business too. Sustainable hospitality makes business sense.

Why I can help you

Experience in your sector

I started my career working on leading global event, World Travel Market, running their special events. Years later when I set up as a marketing freelancer, WTM was one of my first clients! I set up some new travel experience awards for them.


Eco holiday rental owner


I then found myself in the tourism industry as a vacation rental property owner when my husband and I moved to Italy in 2017. From the outset, I wanted to run our holiday apartment as an example of sustainable hospitality, following my own ethical principles. We are lucky that our villa was rebuilt using the existing materials but to the highest eco standards. We also strive to make the experience the most comfortable, healthy and authentic. We use only organic cleaning products and our guests enjoy organic bathroom products and swimming in our chlorine-free pool. This gives guest the optimum stay but also saves us money. Better for people and planet and also our pocket. 


Of course, I've been able to use my own marketing expertise as well as my knowledge of sustainable hospitality to promote our propery as a conscious luxury experience.


We have a Green Tourism Gold award and were shortlisted in the last six in the global 2022 Shortyz Awards in the Sustainability category. We are part of Tourism Declares a Climate Emergency and I have published our Climate Action Plan.


See what we are doing at Villa in the Vineyard.



Industry sustainability advocate


I take every opportunity to talk about the opportunities for other accommodation providers who decide to start on their sustainability journey. To me it is a no-brainer that we must protect and respect the destinations we are promoting.


I have taken part in a number of online events focused on sustainability:


How to tackle the climate emergency while encouraging travel hosted by Touch Stay 


COP26 preview hosted by Short Term Rentalz and also co-wrote an article for Earth Day for them.


I also hosted and appeared in a number of webinars for sustainable tourism organisation, Wayaj as well as providing hotel marketing expertise. You can see the webinars here


I was one of the first speakers on new podcast The Green Path.


I was interviewed for the Climate Friendly Travel podcast run by The SUNx Program.


I was one of the online speakers for the Book Direct Show in Miami in October 2022, speaking about "greening up your property"


I regularly interview inspirational sustainability leaders for my blog  such as Christopher Grime of Small Luxury Hotels of the World. Read the interview here


Technical Writer for EnviroRental


It has been an absoute pleasure to work with Bob Garner on the launch of a new resource for vacation rental owners called EnviroRental. I have helped Bob develop a roadmap with simple advice and tools. I have written the more technical copy and chosen images as well as working on email marketing.


Blue Consultant


I am a verified Blue Consultant for Oceanic Global which means that I can help hospitality businesess to remove single use plastic throughout their operations. Find out more here


Cross-industry expertise

When I moved on from live events, I worked in the fashion industry before joining my husband to run his landscaping business. Alongside this, I worked with corporates to offer them breast health education and worked with a number of campaigning organisations such as Fashion Revolution and prevention charity, Breast Cancer UK. I have also run the marketing for an organic and household brand, Greenscents, for nearly 4 years. 


In 2020/21 I freelanced as a sustainabilty hotel marketing specialist for sustainable hospitality company, Wayaj.  I was involved in the development, branding and launch of their new OTA, Alight, which enables travellers to choose the most sustainable properties and offset their carbon footprint. Wayaj offers support to its hotel members so that they can become their best sustainable self and I also managed the content for this narrative.


This broad experience means that I have seen the best sustainable solutions in a number of different industries. I can share this knowledge and best practice with you.


You can find out more about me here.

My Committment

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